Klunen Support

A neon night-skate across Friesland's frozen canals.

Frequently asked

How do I skate faster?

Tap in time with the beat ring that pulses on the ice — one tap per long stroke, left then right. A steady rhythm keeps your speed up; missing the beat slows you down.

What does holding the screen do?

Press and hold to tuck in behind the skater ahead of you in your treintje. Tucking shelters you from the wind on open stretches of ice and on the Weissensee's exposed legs.

How do I get around a wak or a crack in the ice?

Swipe left or right ahead of time to move to a clear line. A wak is always flagged by a broom stuck upright in the ice, so you'll see it coming.

What is klunen?

When the route leaves the ice, your skater walks across straw mats and planks on the bank. Tap once per step to keep moving — just like the real tours, where skaters carry their skates over land between stretches of ice.

I stopped at a koek-en-zopie stall by accident. Can I undo it?

A stall visit restores stamina but always costs a little time, so it's a trade-off rather than a mistake — there's nothing to undo. If you're racing for the kruisje, skip the stall next time.

Why did the camera/photo permission dialog appear?

Klunen only asks for camera or photo access if you choose to add a portrait to your stempelkaart. You can decline and keep playing with the default card.

Is my progress backed up anywhere?

All progress is stored only on your device. There is no account and no cloud sync, so progress does not transfer automatically between devices.

Still stuck?

Send a message below and describe what happened, including the screen you were on. We read every message.

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